Smarter Reservations: How Voice AI Helped Fill Empty Tables

Empty tables are one of the most expensive problems a restaurant can have. The staff is scheduled, the kitchen is ready, but if those seats aren’t filled, you can’t earn that revenue back.

Many missed reservations don’t happen online — they happen over the phone. When callers can’t get through, or give up after ringing, they simply book elsewhere. This dummy case study shows how Woqal.ai keeps your tables filled by answering every reservation call, every time.

Missed Reservations Impact

In January, the restaurant missed 47 reservation calls, which we estimate resulted in 118 lost covers and approximately $3,540 in lost revenue at an average of $30 per guest.

In February, there were 51 missed reservation calls, translating to an estimated 130 lost covers and about $3,900 in lost revenue.

In March, the restaurant missed 55 reservation calls, leading to an estimated 142 lost covers and roughly $4,260 in lost revenue.

What This Means

These lost covers aren’t just numbers on a report — they’re real guests who could have experienced your food, your service, and become repeat customers.

• Missed calls lead directly to empty seats.
• Even a handful of unbooked tables per night adds up to thousands in lost revenue each month.
• Many of these guests would have happily booked if someone had simply picked up.

How Woqal.ai Helps

Woqal.ai acts like a dedicated reservations assistant that never gets overwhelmed or distracted. It can:

• Answer every reservation call instantly.
• Book tables based on your rules: party size, time slots, turnover time, and sections.
• Capture special requests like high‑chairs, outdoor seating, or allergy notes.
• Trigger confirmation and reminder messages to reduce no‑shows.

The result: more consistent table utilization, smoother service planning, and happier guests who feel taken care of from the very first call.

👉 Want to keep your dining room full? Explore options at Woqal.ai/pricing.

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